Please be sure your shipping address is correct and verified during checkout. Palmetto Needlepoint cannot provide refunds for incorrect shipping addresses. All orders are carefully packed and shipped within 3 to 5 business days. You’ll receive a confirmation email with tracking information once your order is on its way. Orders within the U.S. will ship free over $150. At this time, we do not provide international shipping.
Palmetto Needlepoint currently ships via USPS, at a $9.95 flat rate. Please note that delivery times may vary depending on your location. Palmetto Needlepoint is not responsible for lost, stolen or damaged packages. Palmetto Needlepoint asks that you file a claim with USPS directly in this instance.
