Shipping policy
Please be sure your shipping address is correct and verified during checkout. Palmetto Needlepoint cannot provide refunds for incorrect shipping addresses. All orders are carefully packed and shipped within 3 to 5 business days. You’ll receive a confirmation email with tracking information once your order is on its way. Orders within the U.S. will ship free over $150. At this time, we do not provide international shipping.
Palmetto Needlepoint currently ships via USPS, at a $9.95 flat rate. Please note that delivery times may vary depending on your location. Palmetto Needlepoint is not responsible for lost, stolen or damaged packages. Palmetto Needlepoint asks that you file a claim with USPS directly in this instance.